ServicePRO+ Car Care Network — FAI Auto Parts

Find a Quality Trusted Garage Near You.

Relax your car is in safe hands.

Find your Nearest ServicePRO+ Garage

  • National warranty
  • Built on trust
  • OE or OE matching parts
  • Industry trained technicians

Our Quality and Independence Promise

We are a UK-wide network of trusted, independent garages committed to delivering high quality car servicing, maintenance, and repairs you can rely on.

Every garage in our network is selected for its professionalism, technical ability and customer focused approach. Our aim is simple, “to give motorists the confidence that their vehicle is being looked after properly, safely and fairly.”

Work You Can Trust

All quality repairs and services carried out within our network are covered by a 24 month or 12,000-mile warranty (whichever comes first) using quality OE or OE matching parts supplied by Motor Parts Direct. This reflects our commitment to putting things right and standing behind the work our garages do (terms and conditions apply).

Skilled Technicians, Modern Standards

Before joining our network, each garage must pass a strict check to confirm that their technicians are properly trained and competent to work on today's vehicles, backed up with all the technical data they would need to make the repair or diagnosis. All technicians hold a minimum of IMI level 3 qualifications (or equivalent). Many are additionally qualified to TechSafe™ Level 3, enabling them to safely service and repair Electric and Hybrid vehicles. Some garages offer ADAS calibration to meet the ever-changing technical standards required to ensure safety-critical systems are set up correctly. This means your vehicle is worked on by people that are investing in the right skills, training and equipment in line with recognised industry standards.

Independent advice, Fair Treatment

All garages within our network operate as local independent businesses, giving you honest advice based on what your vehicle needs — no hard sell, just good honest and vehicle safety advice. To support fair outcomes for motorists, every garage has committed to an independent dispute resolution service (ADR). In the unlikely event that something goes wrong and differences cannot be reconciled, it ensures complaints are handled fairly, consistently, transparently and professionally, with the aim of reaching a balanced and reasonable resolution.

Why Drivers Choose our Independent Garage Network

Drivers choose our network because it combines Trust, Expertise and Independence without compromise.

/01.

Independent and Unbiased

Our garages are fully independent, meaning advice and repairs are based solely on what's right for the vehicle and the customer.

/02.

Qualified Technicians that you can trust

All technicians are trained to IMI level 3 and above with specialist certifications including TechSafe™ Electric vehicle accreditation and ADAS calibration available in some of our garages (see individual garage pages) ensuring modern vehicles are serviced safely and correctly.

/03.

Confidence Through accountability

Every garage is signed up to an independent dispute resolution service (ADR) giving drivers reassurance that any issues will be handled fairly, transparently and professionally.

/04.

Audited for consistent standards

Member garages are regularly audited to ensure high standards of workmanship, safety, equipment and customer care are consistently maintained.

/05.

Expert Care for Modern Vehicles

From electric and hybrid vehicles to advanced driver assistance systems, our network has the skills, tools and training required to work on today's increasingly complex vehicles.

/06.

Fair Pricing and honest communication

Drivers value clear explanations, transparent pricing, and repairs they need — no unnecessary work, no jargon, no pressure.

/07.

Local Service, National Standards

Customers benefit from friendly, local garages backed by a network that enforces recognised national standards of quality and professionalism.

/08.

OE or OE Matching quality parts fitted(supplied by Motor Parts Direct)

Be assured that only quality parts are fitted to your vehicle which gives you peace of mind that your repair will not let you down. With ever increasing choices it's important to pick a repairer that puts your safety first.

Customer Charter

The ServicePRO+ Network customer charter demonstrates the level of commitment our garages give to ensure your service and repair experience meets the highest of standards and quality. All backed up with fully qualified technicians using the most up to date tools, equipment and diagnostics.

  • Work to a high standard and continue to achieve best in industry repairs.
  • Only fit OE or OE matching parts so that your vehicle's manufacturer's warranty is intact.
  • Explain things clearly and treat you and your vehicle with respect.
  • Provide you with a fixed quote or estimate inclusive of parts and labour.
  • Only charge you for parts supplied and fitted.
  • Always follow the vehicle's service schedule (unless authorised by you).
  • Seek authorisation from you prior to carrying out any additional work.
  • Offer a 24-month 12,000-mile national warranty on all parts fitted (supplied from Motor Parts Direct).
A ServicePRO+ technician at work in the garage

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Find your Nearest ServicePRO+ Garage

  • National warranty
  • Built on trust
  • OE or OE matching parts
  • Industry trained technicians